The Suite

Eleven apps.One living platform.

Every app below is sold on its own and works better together — one login, one customer record, one bill. Open what you own today; activate the rest whenever you are ready.

Octavion Smart ERP

Accounting, stock, manufacturing, projects — one database.

Twelve integrated modules run the company end to end: selling, buying, accounting, multi-warehouse inventory, projects, manufacturing, assets, quality and support — with UAE VAT built in. Ask the voice assistant anything about your books and it answers from live data, or creates the record for you.

Explore Octavion Smart ERP
  • General ledger, P&L, balance sheet
  • Quotations → orders → invoices, no re-entry
  • Serial & batch inventory with reorder alerts
  • BOMs, work orders, production planning
  • Fixed assets with depreciation
  • 500+ document types, one system of record

Smart Call Center

Cloud telephony that answers, routes, records, and learns.

A complete cloud call center: extensions, queues and IVR on your own SIP trunks, a no-code Call Flow designer with voice previews, and automatic AI analysis — every completed call is transcribed, summarized, and sentiment-scored on its own. Supervisors listen, whisper, and barge in real time; callers rate the call on their keypad; missed callers get a WhatsApp follow-up on the official Business Platform.

Explore Smart Call Center
  • No-code Call Flow designer
  • AI summary & sentiment on every call
  • Phone Book with caller-ID and history
  • Queue callback & voicemail-to-email
  • Supervisor listen / whisper / barge
  • Auto-dialer campaigns & call tracking
  • Editable QA scorecards with AI prefill
  • Live wallboards and honest analytics

CRM & Sales

Pipeline, conversations, and a real phone inside.

Leads, deals, contacts and organizations with kanban pipelines and saved team views — wired natively into the Call Center. Click any number and your headset rings first; every call lands on the customer timeline automatically within minutes; any caller becomes a duplicate-safe lead in one click.

Explore CRM & Sales
  • Real click-to-call from every record
  • Automatic call logging on the timeline
  • Kanban & list pipelines with forecasting
  • WhatsApp and email on one thread
  • Assignment rules, SLAs, territories
  • Web form & callback-widget capture

HR & Payroll

People, attendance, leave, and WPS-ready payroll.

Employee records, departments and designations, shift rosters and check-in, leave policies and approvals, expense claims, onboarding and exit — through to salary structures, payslips and WPS-ready payroll runs for the UAE.

Explore HR & Payroll
  • Employee 360 records
  • Attendance & shift rosters
  • Leave policies and approvals
  • WPS-ready payroll runs
  • Expense claims & reimbursements
  • Onboarding and exit workflows

Octavion Helpdesk

Tickets, SLAs, and a customer portal your clients enjoy.

A full support desk: ticket queues with priorities and SLA timers, agent assignment, canned replies, a self-service customer portal and a knowledge base — connected to the same customers your CRM and Call Center already know.

Explore Octavion Helpdesk
  • Ticket queues with SLA timers
  • Customer self-service portal
  • Knowledge base
  • Shared customer records across the suite

Octavion Chat

Live chat for your website, with a real team inbox.

A polished chat widget for your site backed by a full team inbox: assignment, private notes, labels and canned responses. Conversations sit alongside the rest of the customer's history — not in a separate island.

Explore Octavion Chat
  • Website chat widget
  • Team inbox with assignment
  • Private notes & labels
  • Canned responses

WhatsApp Business

Messaging and campaigns on the official platform only.

Two-way WhatsApp conversations and bulk template campaigns — exclusively through the official WhatsApp Business Platform (by Meta). No unofficial gateways, ever, which is what keeps your number safe. Includes automatic missed-call follow-ups from the Call Center.

Explore WhatsApp Business
  • Official Business Platform (by Meta)
  • Template campaigns at scale
  • Missed-call auto follow-up
  • Conversations on the customer timeline

Campaigns

Email newsletters and drip campaigns, self-hosted.

Build lists, design newsletters, and schedule drip sequences with your own sender identity. Performance lands back in your dashboards, and subscribers stay in your database — not a third party's.

Explore Campaigns
  • Lists & segmentation
  • Newsletter & drip sequences
  • Your own sender domain
  • Open & click analytics

Website Builder

Publish landing pages and sites from your dashboard.

A visual builder for marketing pages and micro-sites that publish straight from your workspace — with your callback widget and lead forms dropping enquiries directly into the Call Center and CRM.

Explore Website Builder
  • Visual page building
  • Publish from the dashboard
  • Callback & lead-form widgets
  • Enquiries land in CRM automatically

Octavion Health

Clinic management for appointments and patient care.

Patient records, appointment scheduling and clinical documentation for healthcare practices — running on the same platform as your calls, billing and payroll, so the front desk and the back office finally share one system.

Explore Octavion Health
  • Patient records
  • Appointment scheduling
  • Clinical documentation
  • One platform with billing & calls

…and more on the way

The suite keeps growing.

New apps join the same workspace, the same login and the same customer record as the platform evolves — no migrations, no new accounts, no integration projects. The moment an app ships, it is one click away in your Workspace.

  • One login for every future app
  • Same customer record everywhere
  • Activate in minutes from your Workspace
  • Announced first at docs.octavion.ae

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